Customer Training - ScreenMeet Live + Salesforce Agent Training Using Omni-Channel Chat | ScreenMeet
Customer Training - ScreenMeet Live + Salesforce Agent Training Using Omni-Channel Chat
ScreenMeet Live for Salesforce - Agent Training
Watch how easy it is to use ScreenMeet Live with Salesforce. This demonstration shows the process of a customer submitting a live chat to the agent, who will open a ScreenMeet Live session, and explain how to access the post-session information within Salesforce.
For more information relating to ScreenMeet live from an agent perspective, feel free to reference our documentation here: Documentation.
For a complete list of customer training videos visit our Resources Page > Customer Training, or view the full list of customer training videos on YouTube.
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