##### ScreenMeet Beam Maintenance, March 24, 2026

### Planned Maintenance

**Description**

Scheduled Maintenance for ScreenMeet Beam  
**Date:** Tuesday, March 24, 2026, 8:00 PM Eastern Time  
**Duration:** Up to 60 minutes  
**Impact:** Agents will be unable to start ScreenMeet sessions via Beam during the maintenance window.

ScreenMeet will be performing a one time maintenance exercise of the Beam services. During this time, sessions that are already started will continue. However, agents will be unable to start new sessions and the Beam counts will go to zero. Once the maintenance is complete, the Beam counts will gradually reset and agents can start Beam sessions. The maintenance will take less that one hour to complete.

### Components

- ScreenMeet Beam

### Locations

- Primary Data Center

### Schedule

- March 24, 2026 8:00PM - 9:00PM EDT  
- March 25, 2026 12:00AM - 1:00AM UTC

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**March 24, 2026 7:59PM EDT**  
**March 24, 2026 11:59PM UTC**

### UPDATE

The scheduled Beam maintenance is underway.

**March 24, 2026 8:13PM EDT**  
**March 25, 2026 12:13AM UTC**

### UPDATE

The schedule maintenance is complete and Beam is now available.