System Status Page for ScreenMeet.com

ScreenMeet Remote Support SSL Upgrade Notification

Description

We're reaching out to inform you that SSL certificates for pre-deployed MSI and PKG installations of remote support below version 2.91.3 will expire on March 20th, 2024.

To avoid warning messages being displayed to end users, please update your application to the latest version before this date. The app will still function post-expiry, but users must accept an SSL warning.

Our latest update, version 2.91.3+, includes improved certificate handling, eliminating older certificate errors when it is detected as an old ScreenMeet certificate moving forward. Regular updates, ideally quarterly, are still recommended for optimal performance.

If you have pre-deployed the MSI or PKG versions, please update to the latest version (instructions: docs.screenmeet.com/docs/deploying-a-pre-installed-client) to prevent connection delays and warnings.

No action is needed for on-demand exe-based sessions as they always use the latest version.

For questions or assistance, please submit a support ticket at screenmeet.atlassian.net/servicedesk/customer/portal/2/group/2/create/9.

Components

Locations

Schedule

March 28, 2024 2:59PM EDT

March 28, 2024 6:59PM UTC

UPDATE

The maintenance has been completed.

March 28, 2024 2:59PM EDT

March 28, 2024 6:59PM UTC

UPDATE

The maintenance has been completed.

April 3, 2024 2:09PM EDT

April 3, 2024 6:09PM UTC

UPDATE

Maintenance completed.