System Status Page for ScreenMeet.com

ScreenMeet Remote Support SSL Upgrade Notification

Planned Maintenance

Description
We would like to notify you that on June 20th, 2023, SSL certificates will expire on predeployed MSI and PKG installations of remote support below version 2.83.1.

If your application is not updated to the latest version before this date, it will produce a warning message to the end user. However, please note that the app will still be usable once the warning is accepted about the SSL mismatch by the customer/end user.

If you have pre-deployed the MSI or PKG to devices, we highly recommend that you push out an update with our latest version ( deploying a pre-installed client) prior to June 20th. By doing so, you can avoid connection delays and warnings being shown to your end users/customers.
If you have not pre-deployed the application to your end user’s devices, no action is required as on-demand sessions utilize the most up to date version of our software which contains our up to date SSL.

Please raise a support ticket( support ticket ) if you have any questions as we would be happy to assist.

Components
ScreenMeet Remote Support

Locations
Primary Data Center

Schedule
June 20, 2023 9:00AM - 8:00PM EDT
June 20, 2023 1:00PM - 12:00AM UTC

June 20, 2023 2:18PM EDT
June 20, 2023 6:18PM UTC

UPDATE
Our engineering team has initiated the maintenance protocol to switch over the SSL certificates for our installed applications.

For more information, please review SSL certificates for installed applications

June 21, 2023 5:06PM EDT
June 21, 2023 9:06PM UTC

UPDATE
The maintenance has been completed.