### ScreenMeet Beam Service Disruption Operational

#### Components

- ScreenMeet Beam

#### Locations

- Primary Data Center

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**February 10, 2026 12:36PM EST**  
**February 10, 2026 5:36PM UTC**  
**INVESTIGATING**  
Currently the Device Count for Beam is showing zero and sessions are unable to be started. We are investigating now.

**February 10, 2026 12:47PM EST**  
**February 10, 2026 5:47PM UTC**  
**MONITORING**  
The underlying issue has been resolved and we are moving towards full service availability now.

**February 10, 2026 12:59PM EST**  
**February 10, 2026 5:59PM UTC**  
**MONITORING**  
Beam sessions can now be started. Device count is still in recovery mode.

**February 10, 2026 1:17PM EST**  
**February 10, 2026 6:17PM UTC**  
**RESOLVED**  
Beam is now fully functional.
