##### Beam Service Degradation Identified

**Operational Components**

**ScreenMeet Beam**  
**Locations**  
**Primary Data Center**

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**March 3, 2023 12:24PM EST**  
**March 3, 2023 5:24PM UTC**

**IDENTIFIED**  
Our engineering team is currently investigating an issue that is causing machines to not show properly within the Beam group.

Changes have been implemented that should start to allow the devices to recover.

Updates will be provided within the next 30 minutes.

**March 3, 2023 12:54PM EST**  
**March 3, 2023 5:54PM UTC**

**RESOLVED**  
Our team has identified the root cause and implemented a resolution.

Services are now operating as intended.

[_Back to current status_](https://status.screenmeet.com/pages/5d769847b1f30618e0abfdb2)

[Status](https://status.screenmeet.com/pages/5d769847b1f30618e0abfdb2) [History](https://status.screenmeet.com/pages/history/5d769847b1f30618e0abfdb2)