System Status Page for ScreenMeet.com
Remote Support download issue
Service Disruption
Components
- Website
- Client Distribution Service
- Support Servers
- Support Console
- Platform Integration - Salesforce
- Platform Integration - ServiceNow
- API Service
- ScreenMeet Live
- ScreenMeet CoBrowse
- ScreenMeet Remote Support
- ScreenMeet Beam
- ScreenMeet Replay
Locations
- Primary Data Center
January 18, 2023 2:38PM EST
January 18, 2023 7:38PM UTC
INVESTIGATING
Currently, customers downloading Remote Support on Windows are experiencing an issue. We are investigating the issue now.
January 18, 2023 3:04PM EST
January 18, 2023 8:04PM UTC
RESOLVED
Our engineering team has identified and applied a fix for the current incident.
Users should no longer see error messages when attempting to download the Remote Support file for Windows.