System Status Page for ScreenMeet.com

Partial Beam Service Disruption Partial Service Disruption

Components
Website, Client Distribution Service, Support Servers, Support Console, API Service, ScreenMeet Live, ScreenMeet CoBrowse, ScreenMeet Remote Support, ScreenMeet Beam

Locations
Primary Data Center


September 28, 2022 2:00PM EDT
September 28, 2022 6:00PM UTC
INVESTIGATING
We have been notified by AWS that there is service degradation that is impacting Beam groups located in US-West.
We are investigating the impact now.
Additional updates will be provided in 30 minutes.

September 28, 2022 2:41PM EDT
September 28, 2022 6:41PM UTC
INVESTIGATING
We continue to monitor the current incident that correlates with a third party provider service outage.
Further information can be found on the AWS status page linked below.
Operational issue - Amazon API Gateway (Oregon)
health.aws.amazon.com/health/status

September 28, 2022 5:23PM EDT
September 28, 2022 9:23PM UTC
RESOLVED
Third-party provider has reported that their services have returned to expected normal operating levels.
Internal testing shows that the Beam service is now operating as expected.
Incident resolved.