System Status Page for ScreenMeet.com
All Systems Operational
Updated a few seconds ago
Status History
Filter: ScreenMeet Live
- Website
- Client Distribution Service
- Support Servers
- Support Console
- Platform Integration - Salesforce
- Platform Integration - ServiceNow
- API Service
- ScreenMeet Live
- ScreenMeet CoBrowse
- ScreenMeet Remote Support
- ScreenMeet Beam
- ScreenMeet Replay
- Primary Data Center
April 2026
MyHelpScreen.com Issue
April 21, 2026 12:13AM EDT
Incident Status: Service Disruption
Components: ScreenMeet Live, ScreenMeet CoBrowse
Locations: Primary Data Center
April 21, 2026 12:02AM EDT
IDENTIFIED
We have isolated the issue and are currently deploying a resolution. It should be resolved within 30 minutes. We apologize for the inconvenience.
April 21, 2026 12:13AM EDT
RESOLVED
Issue is resolved. Thank you for your patience as we resolved the issue.
September 2025
ScreenMeet Live Video on New Chrome Version
September 4, 2025 6:34PM EDT
Incident Status: Degraded Performance
Components: ScreenMeet Live
Locations: Primary Data Center
September 4, 2025 3:47PM EDT
IDENTIFIED
We’ve identified an issue where video feeds may not render for ScreenMeet Live participants using Chrome version 140.0.7339.81.
September 4, 2025 6:34PM EDT
RESOLVED
The issue was resolved with an update that supports the new version of Chrome.
February 2025
ScreenMeet Live Screen Sharing Performance Issue Detected
February 12, 2025 12:42PM EST
Incident Status: Partial Service Disruption
Components: ScreenMeet Live
Locations: Primary Data Center
February 12, 2025 11:54AM EST
MONITORING
Our team identified a performance issue with the screen sharing functionality.
February 12, 2025 12:42PM EST
RESOLVED
The performance issue has been resolved.
September 2024
ScreenMeet Console Login Degradation Identified
September 4, 2024 9:59PM EDT
Incident Status: Degraded Performance
Components: Support Console, ScreenMeet Live
Locations: Primary Data Center
September 4, 2024 9:39PM EDT
IDENTIFIED
Our team has identified service degradation impacting login flow.
September 4, 2024 9:59PM EDT
RESOLVED
The root cause has been identified and a permanent resolution has been implemented.
January 2023
Remote Support Download Issue
January 18, 2023 3:04PM EST
Incident Status: Service Disruption
Components: Website, Client Distribution Service, Support Servers
Locations: Primary Data Center
January 18, 2023 2:38PM EST
INVESTIGATING
Currently, customers downloading Remote Support on Windows are experiencing an issue.
January 18, 2023 3:04PM EST
RESOLVED
Our engineering team has identified and applied a fix for the current incident.
September 2022
Partial Beam Service Disruption
September 28, 2022 5:23PM EDT
Incident Status: Partial Service Disruption
Components: Website, Client Distribution Service
Locations: Primary Data Center
September 28, 2022 2:00PM EDT
INVESTIGATING
We have been notified by AWS about service degradation impacting Beam groups.
September 28, 2022 5:23PM EDT
RESOLVED
Third-party provider has reported that their services have returned to expected normal operating levels.