System Status Page for ScreenMeet.com
Status History
January 2020
DB upgrade
January 6, 2020 9:15PM EST
DB upgrade Planned Maintenance
Description
ScreenMeet will be briefly offline for up to 5 minutes at 6pm PST / 9pm EST today. We are doing a routine database upgrade and apologize for any inconvenience this may cause you.
Components
Website, Client Distribution Service, Support Servers, Support Console, API Service
Locations
Primary Data Center
Schedule
January 6, 2020 9:00PM - January 6, 2020 9:15PM EST
January 7, 2020 2:00AM - January 7, 2020 2:15AM UTC
January 6, 2020 9:00PM EST
January 7, 2020 2:00AM UTC
UPDATE
ScreenMeet will be briefly offline for up to 5 minutes at 6pm PST / 9pm EST today. We are doing a routine database upgrade and apologize for any inconvenience this may cause you.
January 6, 2020 9:15PM EST
January 7, 2020 2:15AM UTC
UPDATE
DB upgrade complete
API Service updates
January 3, 2020 5:16PM EST
API Service updates Degraded Performance
Incident Status
Degraded Performance
Components
API Service
Locations
Primary Data Center
January 3, 2020 3:13PM EST
January 3, 2020 8:13PM UTC
MONITORING
Issue with the SFDC API
January 3, 2020 5:16PM EST
January 3, 2020 10:16PM UTC
RESOLVED
Salesforce edge is responding fine now.
December 2019
Login and API errors
December 18, 2019 8:41PM EST
Login and API errors Operational
Incident Status
Operational
Components
Website, Client Distribution Service, Support Servers, Support Console, API Service
Locations
Primary Data Center
December 18, 2019 6:30PM EST
December 18, 2019 11:30PM UTC
INVESTIGATING
We are experiencing issues with certain users not being able to login and create new sessions
December 18, 2019 6:39PM EST
December 18, 2019 11:39PM UTC
IDENTIFIED
Seems to be related to an issue the SFDC API Edge / DC API 502
December 18, 2019 6:59PM EST
December 18, 2019 11:59PM UTC
IDENTIFIED
API errors making it difficult for users to login and create sessions
December 18, 2019 8:41PM EST
December 19, 2019 1:41AM UTC
RESOLVED
Root Cause -- The Salesforce Technology team is aware of an issue that has resulted in a reported performance degradation for a subset of customers on the Salesforce instances. During a performance degradation, users are able to access the service, however, some functionality within the service may not be available or running at optimal performance. The team is investigating the issue and will provide updated information and more details as soon as they become available.
October 2019
SSL update for database
October 18, 2019 9:30PM EDT
SSL update for database Planned Maintenance
Description
Brief interruption expected during update of Certificate Authority
Components
Website, Client Distribution Service, Support Servers, Support Console, API Service
Locations
Primary Data Center
Schedule
October 18, 2019 9:00PM - October 18, 2019 9:30PM EDT
October 19, 2019 1:00AM - October 19, 2019 1:30AM UTC
October 18, 2019 9:00PM EDT
October 19, 2019 1:00AM UTC
UPDATE
SSL update for database soon
October 18, 2019 9:30PM EDT
October 19, 2019 1:30AM UTC
UPDATE
SSL update for database complete
September 2019
API Service updates
September 12, 2019 9:30PM EDT
API Service updates Planned Maintenance
Description
API Gateway and Agent Portal to be updated for Sprint 14
Components
API Service
Locations
Primary Data Center
Schedule
September 12, 2019 9:00PM - September 12, 2019 9:30PM EDT
September 13, 2019 1:00AM - September 13, 2019 1:30AM UTC
September 12, 2019 9:04PM EDT
September 13, 2019 1:04AM UTC
UPDATE
Scheduled maintenance is starting.
September 12, 2019 9:30PM EDT
September 13, 2019 1:30AM UTC
UPDATE
Scheduled maintenance is completing.