System Status Page for ScreenMeet.com

Status History

December 2019

Login and API errors

December 18, 2019 8:41PM EST
Login and API errors Operational
Incident Status
Operational
Components
Website, Client Distribution Service, Support Servers, Support Console, API Service
Locations
Primary Data Center

December 18, 2019 6:30PM EST
December 18, 2019 11:30PM UTC
INVESTIGATING
We are experiencing issues with certain users not being able to login and create new sessions

December 18, 2019 6:39PM EST
December 18, 2019 11:39PM UTC
IDENTIFIED
Seems to be related to an issue the SFDC API Edge / DC API 502

December 18, 2019 6:59PM EST
December 18, 2019 11:59PM UTC
IDENTIFIED
API errors making it difficult for users to login and create sessions

December 18, 2019 8:41PM EST
December 19, 2019 1:41AM UTC
RESOLVED
Root Cause -- The Salesforce Technology team is aware of an issue that has resulted in a reported performance degradation for a subset of customers on the Salesforce instances. During a performance degradation, users are able to access the service, however, some functionality within the service may not be available or running at optimal performance. The team is investigating the issue and will provide updated information and more details as soon as they become available.

October 2019

SSL update for database

October 18, 2019 9:30PM EDT
SSL update for database Planned Maintenance
Description
Brief interruption expected during update of Certificate Authority
Components
Website, Client Distribution Service, Support Servers, Support Console, API Service
Locations
Primary Data Center
Schedule
October 18, 2019 9:00PM - October 18, 2019 9:30PM EDT
October 19, 2019 1:00AM - October 19, 2019 1:30AM UTC

October 18, 2019 9:00PM EDT
October 19, 2019 1:00AM UTC
UPDATE
SSL update for database soon

October 18, 2019 9:30PM EDT
October 19, 2019 1:30AM UTC
UPDATE
SSL update for database complete

Support-Viewer impaired

October 10, 2019 6:39PM EDT
Support-Viewer impaired Partial Service Disruption
Incident Status
Partial Service Disruption
Components
Support Console
Locations
Primary Data Center

October 10, 2019 3:43PM EDT
October 10, 2019 7:43PM UTC
IDENTIFIED
Support-Viewer is temporarily impaired

October 10, 2019 6:39PM EDT
October 10, 2019 10:39PM UTC
RESOLVED
Due to some missed configuration data, using Windows Tools during a session would cause a white-screen bug in the remote-screen viewer. We reverted the deployment, resolve the issues, then re-deployed the release.