System Status Page for ScreenMeet.com

All Systems Operational

Updated a few seconds ago

Status History

May 2020

Scheduled Maintenance for API service

Date: May 20, 2020 5:00PM EDT
Description: Scheduled API service updates may cause delays in creating sessions
Components: API Service
Locations: Primary Data Center
Schedule: May 20, 2020 3:00PM - May 20, 2020 5:00PM EDT
May 20, 2020 7:00PM - May 20, 2020 9:00PM UTC

UPDATE: API service updates starting

Scheduled Maintenance for Database

Date: May 6, 2020 11:00PM EDT
Description: Scheduled database updates may cause delays in creating sessions
Components: Client Distribution Service, Support Servers, Support Console, API Service
Locations: Primary Data Center
Schedule: May 6, 2020 9:00PM - May 6, 2020 11:00PM EDT
May 7, 2020 1:00AM - May 7, 2020 3:00AM UTC

UPDATE: Database updates starting

Website Maintenance

Date: May 1, 2020 1:40PM EDT
Description: screenmeet.com will be rolling out a new update on Friday May 1 at 10:30 am Pacific Time. You may experience some downtime while opening this page, we apologize for any inconvenience this may have caused you.
Components: Website
Locations: Primary Data Center
Schedule: May 1, 2020 1:30PM - May 1, 2020 1:40PM EDT
May 1, 2020 5:30PM - May 1, 2020 5:40PM UTC

UPDATE: Scheduled maintenance is starting

January 2020

Degraded performance

Date: January 16, 2020 2:59PM EST
Description: Partial Service Disruption
Components: Website, Client Distribution Service, Support Servers, Support Console, API Service
Locations: Primary Data Center

UPDATE: Problem resolved

DB Maintenance continued

Date: January 15, 2020 10:30PM EST
Description: ScreenMeet will be performing routine database maintenance at 4:30pm today for up to 1 hour. You may experience a slight delay with creating new sessions and apologize for any inconvenience this may cause you.
Components: Website, Client Distribution Service, Support Servers, Support Console, API Service
Locations: Primary Data Center
Schedule: January 15, 2020 8:30PM - January 15, 2020 10:30PM EST
January 16, 2020 1:30AM - January 16, 2020 3:30AM UTC

UPDATE: Scheduled maintenance is complete.

System Maintenance

Date: January 14, 2020 12:48PM EST
Description: Operational
Components: Website, Client Distribution Service, Support Servers, Support Console, API Service
Locations: Primary Data Center

UPDATE: Maintenance performed

DB upgrade

Date: January 6, 2020 9:15PM EST
Description: ScreenMeet will be briefly offline for up to 5 minutes at 6pm PST / 9pm EST today. We are doing a routine database upgrade and apologize for any inconvenience this may cause you.
Components: Website, Client Distribution Service, Support Servers, Support Console, API Service
Locations: Primary Data Center
Schedule: January 6, 2020 9:00PM - January 6, 2020 9:15PM EST
January 7, 2020 2:00AM - January 7, 2020 2:15AM UTC

UPDATE: DB upgrade complete

December 2019

Login and API errors

Date: December 18, 2019 8:41PM EST
Description: Operational
Components: Website, Client Distribution Service, Support Servers, Support Console, API Service
Locations: Primary Data Center

UPDATE: Root Cause - The Salesforce Technology team is aware of an issue that has resulted in a reported performance degradation for a subset of customers on the Salesforce instances.

October 2019

SSL update for database

Date: October 18, 2019 9:30PM EDT
Description: Brief interruption expected during update of Certificate Authority
Components: Website, Client Distribution Service, Support Servers, Support Console, API Service
Locations: Primary Data Center
Schedule: October 18, 2019 9:00PM - October 18, 2019 9:30PM EDT
October 19, 2019 1:00AM - October 19, 2019 1:30AM UTC

UPDATE: SSL update for database complete

Support-Viewer impaired

Date: October 10, 2019 6:39PM EDT
Description: Partial Service Disruption
Components: Support Console
Locations: Primary Data Center

UPDATE: Resolved

Website inaccessible

Date: October 2, 2019 9:22PM EDT
Description: Partial Service Disruption
Components: Website
Locations: Primary Data Center

UPDATE: The issue is resolved now

September 2019

API Service updates

Date: September 12, 2019 9:30PM EDT
Description: API Gateway and Agent Portal to be updated for Sprint 14
Components: API Service
Locations: Primary Data Center
Schedule: September 12, 2019 9:00PM - September 12, 2019 9:30PM EDT
September 13, 2019 1:00AM - September 13, 2019 1:30AM UTC

UPDATE: Scheduled maintenance is completing.