Natively-integrated solutions for every support challenge

ScreenMeet's platform-native remote support transforms how organizations connect with employees and customers. Our purpose-built solutions integrate seamlessly into your existing systems, eliminating the friction and inefficiency of legacy remote support tools.

Solutions

01

IT Help Desk Teams

Seamless remote troubleshooting native to ServiceNow. Eliminate context-switching, reduce incident resolution times, and create a more efficient workflow for your team.

02

Unattended IT Ops

Manage, maintain, and support critical infrastructure and devices without end-user involvement. Ideal for servers, kiosks, meeting rooms, and other unattended systems that require secure remote access.

03

Customer Support Teams

Transform how your organization supports customers with added remote capabilities natively integrated in your CRM. Resolve issues faster, increase customer satisfaction, and improve agent productivity.

04

Enterprise-Grade

Scale exceptional support across large organizations with enterprise-grade security, compliance features, and deployment options designed for complex global operations.

05

Agent Experience

Put your agents first with tools designed to eliminate workflow disruptions, reduce cognitive load, and create a more satisfying workday.

Built-In, Not Bolted On

Unlike traditional remote support tools that merely connect to your systems, ScreenMeet is built directly into your platform of record. This means streamlined workflows, a single pane of glass, simpler training, lower total cost of ownership (TCO)—and better outcomes for everyone.

AI Built Into Every Workflow

ScreenMeet weaves intelligent automation throughout the support experience, from automatic session documentation to real-time agent assistance. By capturing rich Remote Support telemetry and seamlessly feeding it to platforms like ServiceNow Now Assist, ScreenMeet transforms every interaction into an opportunity for smarter support, continuous learning, and operational excellence.

Trusted By The World's Most Demanding Enterprises

Global support and IT teams rely on ScreenMeet to deliver fast, secure, and scalable remote support — seamlessly integrated into their workflows.

"We want to save time and be more efficient… We want the experience to be like a plane cockpit with all the buttons in front of us. When we have that experience, we are not wasting time, we are more efficient with all the data in front of us, and we can act quickly."
Liran Daniel, Employee Experience Innovation, ServiceNow

"Screen sharing is a critical capability to help IT support, operations and security. With ScreenMeet’s integration within the Tanium XEM platform, our customers get industry-leading screen sharing services seamlessly integrated and just one click away."
Steve Daheb, CMO, Tanium

Over 25,000 agents.
500+ million end-users.

Experience True Platform-Native Remote Support

See how ScreenMeet's platform-native approach can reduce your resolution times, improve agent satisfaction, and strengthen your security posture.