# Customer Case Studies

## Proven Results. Real Scale.

Read our customer stories to see how ScreenMeet’s platform-native remote support drives efficiency and world-class experiences for enterprise IT and service organizations.

[Support Excellence Unleashed: TTEC’s Success with ScreenMeet’s AI-Powered, Native Remote Support in ServiceNow](/content/case-studies/support-excellence-unleashed-ttecs-success-with-screenmeets-ai-powered-native-remote-support-in-serv/index.html)  
August 26, 2025  
[Read more](/content/case-studies/support-excellence-unleashed-ttecs-success-with-screenmeets-ai-powered-native-remote-support-in-serv/index.html)

[Teleperformance Reduces Remote Support Friction with ScreenMeet and ServiceNow](/content/case-studies/teleperformance-reduces-remote-support-friction-with-screenmeet-and-servicenow/index.html)  
June 12, 2024  
[Read more](/content/case-studies/teleperformance-reduces-remote-support-friction-with-screenmeet-and-servicenow/index.html)

[Xero Improves Customer Experience with ScreenMeet](/content/case-studies/xero-improves-customer-experience-with-screenmeet/index.html)  
October 4, 2023  
[Read more](/content/case-studies/xero-improves-customer-experience-with-screenmeet/index.html)

[How ServiceNow Transformed their Service Desk with ScreenMeet](/content/case-studies/how-servicenow-transformed-their-service-desk-with-screenmeet/index.html)  
July 25, 2023  
[Read more](/content/case-studies/how-servicenow-transformed-their-service-desk-with-screenmeet/index.html)

[How OTPP Improved Member Service & First Call Resolution with ScreenMeet](/content/case-studies/how-otpp-improved-member-service-first-call-resolution-with-screenmeet/index.html)  
July 25, 2023  
[Read more](/content/case-studies/how-otpp-improved-member-service-first-call-resolution-with-screenmeet/index.html)

[ServiceNow Transforms IT Help Desk Performance with ScreenMeet](/content/case-studies/servicenow-transforms-it-help-desk-performance-with-screenmeet/index.html)  
November 29, 2022  
[Read more](/content/case-studies/servicenow-transforms-it-help-desk-performance-with-screenmeet/index.html)

[Salesforce Customer Support Closes Cases Faster with ScreenMeet](/content/case-studies/salesforce-customer-support-closes-cases-faster-with-screenmeet/index.html)  
November 29, 2022  
[Read more](/content/case-studies/salesforce-customer-support-closes-cases-faster-with-screenmeet/index.html)

[OTPP Improves Member Service & First Call Resolution with ScreenMeet](/content/case-studies/otpp-improves-member-service-first-call-resolution-with-screenmeet/index.html)  
January 3, 2022  
[Read more](/content/case-studies/otpp-improves-member-service-first-call-resolution-with-screenmeet/index.html)