How ServiceNow Transformed their Service Desk with ScreenMeet - Audio Clips | ScreenMeet
How ServiceNow Transformed their Service Desk with ScreenMeet
Hear directly from Liran Daniel, Employee Experience Innovation Manager at ServiceNow, as he shares how ScreenMeet helped ServiceNow:
- Increase first contact resolution by 32%
- Decrease average case handling time by 50%
- Increased employee productivity by 6 minutes per session
- and launched the solution to 19k employees in just 4 hours
Get your questions answered here where the full webinar is broken into convenient audio clips.
To access the full ServiceNow Case Study webinar, please click here.
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