# ScreenMeet Scoop August 2022 ## Your Source for the Latest News from ScreenMeet **August 2022** .png) **Smart Success** [Quick Video](/content/hubfs/Videos/Salesforce-ScreenMeet-CS-Video.mp4) [Enhancing Salesforce Omnichannel](https://9392551.fs1.hubspotusercontent-na1.net/hubfs/9392551/Videos/Salesforce-ScreenMeet-CS-Video.mp4) **New!** [Agent Training Videos](https://www.youtube.com/playlist?list=PLehIaCiZb3U5pxuomAlTdnYqG4b1NDBZl) [Live + Salesforce](https://www.youtube.com/watch?v=wzatzWom3Ac&list=PLehIaCiZb3U5pxuomAlTdnYqG4b1NDBZl&index=4) [Live + ServiceNow](https://www.youtube.com/watch?v=5_XGSuCjlAs&list=PLehIaCiZb3U5pxuomAlTdnYqG4b1NDBZl&index=1) **Transformation** [On-demand Webinar](/content/hubfs/Webinars/ServiceNow-and-ScreenMeet-IT-Help-Desk-Story.mp4) [ServiceNow IT Help Desk Transformation](https://9392551.fs1.hubspotusercontent-na1.net/hubfs/9392551/Webinars/ServiceNow-and-ScreenMeet-IT-Help-Desk-Story.mp4) .png) # [3 Minute Product Update Video Summary: Click Here!](https://9392551.fs1.hubspotusercontent-na1.net/hubfs/9392551/Snippets/Summer-Product-Webinar/1H-Enhancement-Summary-Aug2022.mp4) [And Watch a Quick Preview of our Roadmap Here](https://9392551.fs1.hubspotusercontent-na1.net/hubfs/9392551/Snippets/Summer-Product-Webinar/Product-Roadmap-Highlights-Aug2022.mp4) [Remote Support](https://docs.screenmeet.com/docs/remote-support-release-notes-q3-22) and [Beam (Unattended)](https://docs.screenmeet.com/docs/beam-release-notes-q3-22) - Use new features to improve chatting with customers - Take advantage of the new clipboard experience - Wake up MacOS devices with this new Beam feature - [**Watch the Remote Support Video Update here**](https://9392551.fs1.hubspotusercontent-na1.net/hubfs/9392551/Snippets/Summer-Product-Webinar/Remote-Support-Update-Aug2022.mp4) - [**Watch the Beam Video Update here**](https://9392551.fs1.hubspotusercontent-na1.net/hubfs/9392551/Snippets/Summer-Product-Webinar/Beam-Enhancement-Aug2022.mp4) [Live](https://docs.screenmeet.com/docs/live-release-notes-q3-22) and [Mobile SDK](https://docs.screenmeet.com/docs/mobile-sdk-release-notes) - Experience improved ability to view recordings - Get accurate recordings when using mobile camera - [**Watch the Live Video Update here**](https://9392551.fs1.hubspotusercontent-na1.net/hubfs/9392551/Snippets/Summer-Product-Webinar/Live-Enhancement-Aug2022.mp4) [Replay](https://docs.screenmeet.com/docs/replay-overview) - Let your customers use Replay to record their issue and load directly to your CRM - [**New Replay Training Video Available Here**](https://www.youtube.com/watch?v=mUAZRPLQzvI&list=PLehIaCiZb3U5pxuomAlTdnYqG4b1NDBZl&index=4) [**CoBrowse**](https://docs.screenmeet.com/v1/docs/cobrowse-release-notes-q3-22) - View your CoBrowse Deployment Keys - Use CoBrowse with canvas streaming - Try new diagnostic tools for troubleshooting - [**New CoBrowse Training Video Available Here**](https://www.youtube.com/watch?v=OJM4q6nA_rY&list=PLehIaCiZb3U5pxuomAlTdnYqG4b1NDBZl&index=6) Integrations and Platform: [Microsoft](https://docs.screenmeet.com/v1/docs/microsoft-d365-release-notes-q3-2022)  [Salesforce](https://docs.screenmeet.com/docs/salesforce-integration-overview)  [ServiceNow](https://docs.screenmeet.com/v1/docs/servicenow-release-notes-q3-2022)  [Console](https://docs.screenmeet.com/docs/screenmeet-administrator-console-overview) - Try the new reports in our Microsoft integration - Use ScreenMeet in ServiceNow Operations Workspace - Watch the **Salesforce Product Update** and the [**ServiceNow Product Update**](https://9392551.fs1.hubspotusercontent-na1.net/hubfs/9392551/Snippets/Summer-Product-Webinar/SNOW-Service-Operations-Workspace-Aug2022.mp4) .png) ## Thanks for being a ScreenMeet customer. We would love to share a quote, a video testimonial, or a case study from you on our website.  Email me and we can get started! [**Kelly Williams, Vice President of Customer Success**](mailto:kwilliams@screenmeet.com) Ready to Replace Your Legacy Solutions? Try The Guided Tour **See It In Action:** Experience our comprehensive in-browser demo showcasing all core [remote support](/content/use-cases/remote-work/index.html) capabilities and platform integrations. [Take The Tour\ Product Overview **Watch A 4-Minute Product Overview:** Quick overview covering key benefits, security features, and integration capabilities for busy IT leaders. [Watch The Overview\ Your browser does not support the video tag. Talk To A Specialist **Ready To Get Started?** Speak with our platform experts about your specific ServiceNow, Salesforce, or Tanium integration requirements. 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