# ScreenMeet Scoop 2023 Q2 Edition

## Your Source for the Latest News from ScreenMeet

## Q2 2023 Edition

### Got Bots? When Your Bot Taps Out, ScreenMeet Taps In!

### Customers are Adding ScreenMeet as the Fallback for Chat Bots

## Check Out Lists of Topics by Use Case

## [Salesforce](https://docs.screenmeet.com/docs/salesforce-chatbot-guide#when-to-use-screenmeet-with-your-chat-bot) [ServiceNow](https://docs.screenmeet.com/docs/virtual-agent-integration-w-screenmeet#when-to-use-screenmeet-with-your-virtual-agent)

## Watch These Short Video Demonstrations

## [Salesforce](https://www.youtube.com/watch?v=HPNZYnVq7jo) [ServiceNow](https://www.youtube.com/watch?v=WgZDEFFm7QY)

## Add ScreenMeet to Your Bots

## [Salesforce](https://docs.screenmeet.com/docs/salesforce-chatbot-guide) ServiceNow

## The Latest Product Features and Enhancements

### Click on a Product Name to Review Full List

[**Remote Support**](https://docs.screenmeet.com/docs/remote-support-release-notes-q2-2023)
**and** [**Beam (Unattended)**](https://docs.screenmeet.com/docs/beam-release-notes-q2-23)

- Add ability to support 9-digit pins.
- Corrected issue that caused non-English text on remote clipboard to be malformed.
- Added backend feature that properly cleans up and removes Beam device after uninstallation.
- Optimized capture pipeline for WebRTC to improve streaming performance on Mac devices.
- Annual SSL update.

[**Live**](https://docs.screenmeet.com/docs/live-release-notes-q2-23) and [**Mobile SDK**](https://docs.screenmeet.com/docs/mobile-sdk-release-notes)

- LivePlus now available - allows keyboard/mouse/remote control (stay tuned for more in next Scoop).
- Added functionality that allows administrators to set a default virtual camera background.
- Fixed various UI issues.
- Minor fixes and performance improvements for iOS and Android SD.

[**CoBrowse**](https://docs.screenmeet.com/docs/cobrowse-release-notes-q2-23)

- Added functionality to disable the unlock scrolling feature.
- Enhanced file transfer dialog internationalization.
- Implemented virus scanning upon file uploads/transfers.
- Corrected an issue that caused file transfer, in some cases, to not work as expected.

[**Other Products, Platform, Integrations**](https://docs.screenmeet.com/docs/live-release-notes-q2-23)

- Minor UI improvements in Console.
- Fixed issue related to customers unable to use chat on Dynamics.

## [**Share a Review on G2 Here**](https://www.g2.com/products/screenmeet/reviews#reviews)

## Or contact us to share quote, testimonial, or case study.

# [Success@ScreenMeet.com](mailto:Success@ScreenMeet.com)

## [**Kelly Williams, Vice President of Customer Success**](mailto:kwilliams@screenmeet.com)

Ready to Replace Your Legacy Solutions?

Try The Guided Tour

**See It In Action:** Experience our comprehensive in-browser demo showcasing all core [remote support](/content/use-cases/remote-work/index.html) capabilities and platform integrations.

[Take The Tour](https://screenmeet.storylane.io/share/0sl5ezzyktx4)

Product Overview

**Watch A 4-Minute Product Overview:** Quick overview covering key benefits, security features, and integration capabilities for busy IT leaders.

[Watch The Overview](/content/blog/screenmeet-scoop-2023-q2-edition#/index.html)

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Talk To A Specialist

**Ready To Get Started?** Speak with our platform experts about your specific ServiceNow, Salesforce, or Tanium integration requirements.

[Book A Demo](/content/request-demo/index.html)